ILOILO: HEART of the PHILIPPINES

Leading digital solutions and customer experience (CX) provider TELUS International Philippines (TIP) opened its 7th delivery center in the country and first outside Metro Manila in Iloilo City. The new TELUS Iloilo City delivery center is centrally located on Levels 14 to 16 of the SM Strata Tower on Senator Benigno Aquino Jr. Avenue, one of the busiest thoroughfares in Iloilo City, and right across SM Iloilo Mall, accessible through a covered bridgeway from SM Iloilo.   “We are thrilled to launch our milestone delivery center in Iloilo City, our first-ever TELUS International Philippines location outside of Metro Manila. The IT and customer experience business scene is booming in Iloilo and we want to be part of its growth as we provide more employment opportunities for residents in Iloilo and surrounding cities. We look forward to building a strong team of professionals who will provide exceptional support to our growing list of clients in the areas of digital customer care...

    Words will never be enough to truly express our gratitude to our fathers and the people who assume the role. Our mothers may have given us the drive to accomplish things, but our fathers gave us our dreams. Thanks to them, we look forward to a better future. As we celebrate an occasion for the renewal of the love and gratitude we bear to our fathers increasing and enduring through all the years, we look into some life lessons shared by great dads to their children from the Cities of Smiles, of Love, and of the Living God. And before we start worrying about what to get our father for his day, we can relax a little because SM got us covered with some gift guides and tips for great deals. AweSM Dad from Puerto Princesa Mr. Richard Ligad Acting City Information Officer “My father is just like SM. He got it all for us!” Jan Charlie Ligad, the eldest son, describes his father as “awesome, superb, and hyper” as he witnessed all throughout his childhood how his father ...

In response to the call of the Iloilo City Government to address the lack of COVID-19 beds in the hospitals, The Medical City Iloilo recently launched the Out-of-Hospital Care (OH-C) Program. With TMC Iloilo's Out-of-Hospital Care (OH-C) Program, patients can experience the same quality care that TMC Iloilo is known for while having a comfortable and convenient recovery in a non-hospital setting. Through OH-C Program, TMC Iloilo extends the same quality care that it is offering in the hospital to a non-hospital setting by partnering with a local hotel.     TMC Iloilo’s OH-C Program can be availed by suspected or confirmed COVID-19 patients with mild symptoms. Instead of being managed in the hospital, these patients will be admitted in the partner hotel of TMC Iloilo and will be given the same medical attention as there will be 24/7 nurse and doctor on-board to closely monitor and immediately attend to their health concerns.     “The OH-C Program is our strate...