The Medical City (TMC) Iloilo REDefines CARE with ‘Red Coat Movement’

TMC Iloilo Red Coat Ambassadors

The Medical City (TMC) Iloilo is starting a movement that will spark human connection and level up personal engagement to bring forth the best patient experience.

Officially unveiled on September 27, TMC Iloilo’s “Red Coat Movement” is giving C.A.R.E. a new meaning as the program aims to bring patient partnership to a whole new level through Compassion, Assistance, Relationship and Empathy - the values that Red Coat Ambassador should possess.

TMC Iloilo and TMC Ortigas Red Coat Ambassadors with TMC Network President and CEO Dr. Eugene Ramos, TMC Iloilo CEO Dr. Felix Ray Villa and TMC Iloilo Chief Marketing Officer Prince Juliene Hermaine Celo.

The said program is open to all TMC Iloilo employees and other volunteers who has the passion to serve with a heart and spark human connection and engagement through meaningful conversations.

TMC Network President and CEO
Dr. Eugene Ramos

“Care is the center of everything that we do at TMC Iloilo. Driven by core value of patient partnership, we are giving CARE a new meaning as testament of our commitment of bringing not only quality and trailblazing healthcare services, but also the best customer service to our patient partners,” TMC Iloilo Chief Marketing Officer Prince Juliene Hermaine Celo noted.

Courtyard by Marriott Iloilo General Manager Cleofe Albiso gives an inspirational talk during the TMC Iloilo Red Coat Movement launching.

On his part, TMC Iloilo Chief Executive Officer Dr. Felix Ray Villa said, “TMC Iloilo strives to provide a holistic healthcare that does not only heal them physically, but also nurtures the total being of our patient partners”.

TMC patient partner Angeli Sadsad narrates her experiences with TMC Iloilo.

“We exist for the purpose of inspiring every person to always choose to be healthy both in mind and body. As healthcare givers, we are doing our best to help our patients realize the best version of themselves,” Dr. Villa added.

TMC Iloilo Red Coat volunteers Claire San Felix, Rey Markenne Domingo, Lito Art Decolongon and Patrick Joseph Jalandoni.

Be part of the Red Coat Movement!Sign up today by contacting our Customer Service Department at (033) 500-1000 or email info@themedicalcityiloilo.com. Also log on www.themedicalcityiloilo.com for updates. (TMCI)

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ILOILO: HEART of the PHILIPPINES

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